
Simpactful Expands Applied AI, Automation, and Supply Chain Transformation Expertise with the Addition of Senior Consultant, Stephen Lam
Simpactful is pleased to welcome Stephen Lam as Senior Consultant, further strengthening the firm’s expertise in Applied Artificial Intelligence (AI), enterprise automation, SAP and supply chain transformation. Stephen has 31 years of global leadership experience at Procter & Gamble, where he helped transform complex operations through technology, advanced analytics and supply chain innovation, delivering hundreds of millions of dollars in cost savings and productivity improvements.


Throughout his career, Stephen has been at the forefront of applying emerging technologies to solve complex business challenges. Most recently, he served as Chief Information Officer for P&G’s $40 billion Beauty and Health Care businesses – leading global IT strategy, digital transformation, and enterprise technology capabilities. In this role, he led and coached a team of 50 global IT leaders – advancing digital capabilities across 15 manufacturing sites, transforming how his organization planned, operated, and made decisions – delivering $80 million in cost, cash, and productivity savings.
Stephen also brings deep expertise in SAP S/4HANA implementation and enterprise IT transformation, having led major initiatives involving SAP, cybersecurity, IT governance, and digital capability development. His experience connecting data and enterprise technology platforms with business processes provides a critical foundation for organizations seeking to scale AI and automation across their operations.
Equally important is Stephen’s extensive supply chain leadership experience. He has led end-to-end supply network operations across P&G’s global Beauty and Hair Care businesses and North American operations, driving improvements in planning, manufacturing, inventory management, and customer service. His accomplishments include leading a $700 million cost savings program, as well as smaller supply chain initiatives that delivered $200 million in cost savings, and $40 million in inventory reductions while improving customer fill rates.
Simpactful senior partner, Heather Burgess, remarks, “Stephen offers a rare combination of hands-on supply chain leadership, enterprise technology expertise, and a proven ability to translate AI and automation into tangible business results through intelligent transformation.” Senior Partner Lindsay McShane agrees. “From early in his career in Product Supply at Procter & Gamble, Stephen distinguished himself through his deep understanding of supply chain operations and his ability to see the bigger picture. He has a unique talent for connecting complex processes, identifying opportunities for improvement, and translating those insights into practical solutions that drive business results.”
Stephen is excited to work with Simpactful clients and consultants to transform outcomes with simple and impactful solutions rooted in technology and CPG best practices. “I am delighted to join the Simpactful team and look forward to using my 30+ years of CPG industry experience to help clients maximize the use of AI and digital strategies to improve their business results.” When he is not helping Simpactful clients, Stephen enjoys skiing, personal fitness, and spending time with his wife, Helen, and their two children.
Stephen’s addition reinforces Simpactful’s commitment to bringing experienced practitioners from both sides of the desk to solve complex business challenges. His expertise augments the capability of our brand management, multi-functional and retail practitioners – and enables more support in the areas of data readiness, machine learning, and applied AI.
Are you looking for support in identifying and implementing high-value AI and automation opportunities, modernizing enterprise systems, and transforming supply chain performance by turning technology investments into sustainable competitive advantage? Simpactful and Stephen can help! To learn more, contact us at contact@simpactful.com or 925-234-6394. Visit www.simpactful.com.
Throughout his career, Stephen has been at the forefront of applying emerging technologies to solve complex business challenges. Most recently, he served as Chief Information Officer for P&G’s $40 billion Beauty and Health Care businesses – leading global IT strategy, digital transformation, and enterprise technology capabilities. In this role, he led and coached a team of 50 global IT leaders – advancing digital capabilities across 15 manufacturing sites, transforming how his organization planned, operated, and made decisions – delivering $80 million in cost, cash, and productivity savings.
Stephen also brings deep expertise in SAP S/4HANA implementation and enterprise IT transformation, having led major initiatives involving SAP, cybersecurity, IT governance, and digital capability development. His experience connecting data and enterprise technology platforms with business processes provides a critical foundation for organizations seeking to scale AI and automation across their operations.
Equally important is Stephen’s extensive supply chain leadership experience. He has led end-to-end supply network operations across P&G’s global Beauty and Hair Care businesses and North American operations, driving improvements in planning, manufacturing, inventory management, and customer service. His accomplishments include leading a $700 million cost savings program, as well as smaller supply chain initiatives that delivered $200 million in cost savings, and $40 million in inventory reductions while improving customer fill rates.
Simpactful senior partner, Heather Burgess, remarks, “Stephen offers a rare combination of hands-on supply chain leadership, enterprise technology expertise, and a proven ability to translate AI and automation into tangible business results through intelligent transformation.” Senior Partner Lindsay McShane agrees. “From early in his career in Product Supply at Procter & Gamble, Stephen distinguished himself through his deep understanding of supply chain operations and his ability to see the bigger picture. He has a unique talent for connecting complex processes, identifying opportunities for improvement, and translating those insights into practical solutions that drive business results.”
Stephen is excited to work with Simpactful clients and consultants to transform outcomes with simple and impactful solutions rooted in technology and CPG best practices. “I am delighted to join the Simpactful team and look forward to using my 30+ years of CPG industry experience to help clients maximize the use of AI and digital strategies to improve their business results.” When he is not helping Simpactful clients, Stephen enjoys skiing, personal fitness, and spending time with his wife, Helen, and their two children.
Stephen’s addition reinforces Simpactful’s commitment to bringing experienced practitioners from both sides of the desk to solve complex business challenges. His expertise augments the capability of our brand management, multi-functional and retail practitioners – and enables more support in the areas of data readiness, machine learning, and applied AI.
Are you looking for support in identifying and implementing high-value AI and automation opportunities, modernizing enterprise systems, and transforming supply chain performance by turning technology investments into sustainable competitive advantage? Simpactful and Stephen can help! To learn more, contact us at contact@simpactful.com or 925-234-6394. Visit www.simpactful.com.
