eCommerce and omnichannel

Shoppers today can and do shop “anywhere, anytime, anyhow℠”. Retailers and brands must provide a seamless and consistent experience for that shopper – regardless of where, or when, or how they choose to purchase – in order to retain customers and build loyalty.


Executing omni channel also requires developing an end-to-end plan to win online in the fast-growing eCommerce channel. Simpactful brings hands-on knowledge to assess digital, social and eCommerce opportunities, to help our clients develop robust plans to win.  We also assess and help clients build their internal organization and capabilities – so that you have what’s needed to sustain and grow.

Areas of Focus

  • Getting Started:  Assessment, Strategy, Where to Play / How to Win
  • End-to-end digital shopper engagement
  • How to successfully build your Amazon business
  • Direct-to-Consumer
  • Supply chain optimization
  • Social media strategy and execution
  • Organizing for Sustainable Success


explore our other capabilities

Developing the strategy and “where to play, how to win” choices that will deliver competitive advantage and exceptional growth

Leverage a more Diverse and Inclusive Workforce to Drive Business Impact

Building consumer and shopper insights to clarify strategies and drive game-changing profitable business growth

Developing your Customer Value Proposition to partner with retailers by focusing on the core shoppers that drive mutual profit and loyalty

Accelerate performance and results through the expansion of capabilities and leadership development

A holistic, data-driven and analytical approach to optimize your investments

Practical solutions for improving in-store execution and return on investments