Shoppers today can and do shop “anywhere, anytime, anyhow℠”. Retailers and brands must provide a seamless and consistent experience for that shopper – regardless of where, or when, or how they choose to purchase – in order to retain customers and build loyalty.

Executing omnichannel also requires developing an end-to-end plan to win online in the fast-growing eCommerce channel. Simpactful brings hands-on knowledge to assess digital, social and eCommerce opportunities, to help our clients develop robust plans to win.  We also assess and help clients build their internal organization and capabilities – so that you have what’s needed to sustain and grow.

areas of focus

  • Getting Started:  Assessment, Strategy, Where to Play / How to Win
  • End-to-end digital shopper engagement
  • How to successfully build your Amazon business
  • Direct-to-Consumer
  • Supply chain optimization
  • Social media strategy and execution
  • Organizing for Sustainable Success

explore our other capabilities