Shoppers today can and do shop “anywhere, anytime, anyhow℠”. Retailers and brands must provide a seamless and consistent experience for that shopper – regardless of where, or when, or how they choose to purchase – in order to retain customers and build loyalty.
Executing omnichannel also requires developing an end-to-end plan to win online in the fast-growing eCommerce channel. Simpactful brings hands-on knowledge to assess digital, social and eCommerce opportunities, to help our clients develop robust plans to win. We also assess and help clients build their internal organization and capabilities – so that you have what’s needed to sustain and grow.